This document contains the privacy practices for www.mvm.org.my the web site of Pertubuhan Sukarelawan Muslim Malaysia (Muslim Volunteer Malaysia Association) .
1. Information Collected and Use of Information
(a) Personal Information
From time to time, we may ask you to provide to us certain information by which you may be identified, such as your name, title, addresses, telephone number, e-mail address and similar information. This information will be referred to in this document as “Personal Information”. You may decline to provide this Personal Information, but may thereby be unable to participate in certain activities or opportunities offered on the Site.
(i) Our use of this Personal Information.
We may use this Personal Information in a number of ways, including for the purpose for which it was provided, to contact you about this Site, and to inform you about our and other company’s products and services in which we hope you might be interested. If you do not want us to contact you with information about Merchant’s products or services, then please complete the opt-out selection as set forth in Paragraph 2 (c) below.
(ii) Our necessary disclosure of this Personal Information
We may disclose Personal Information to third parties as necessary to carry out the purposes for which you provided the information (such as to send you a product you ordered) and as required by law as we deem necessary or appropriate (such as the names and addresses of contest or sweepstakes winners, to law enforcement officers, or pursuant to subpoena or court order) and we may also disclose this Personal Information to third parties to assist in endeavoring to avoid harm to persons or property.
(iii) Our disclosure to third parties for marketing and other commercial use
We may also disclose and, indeed, sell this Personal Information to third parties for their commercial, research and marketing purposes. If you do not wish to allow us to disclose your Personal Information for these purposes, then please complete the opt-out selection as set forth in Paragraph 2(c) below.
(b) Correspondence from you.
Included in the definition of Personal Information is information by which you may be identified in correspondence or e-mails that you send to us.
(c) Non-personal Information.
We may use and disclose to others information about you and your use of the Site by which you are not identified, such as the type of browser you use, the files you request, the URL and geographic location from which you request information, the URL that you came from and go to and similar information, and information compiled in the form of statistical, demographic, or aggregated information about visitors generally to the Site. This information is referred to in this document as “Non-personal Information.”
2. Correction of Deletion of Your Information
(a) Requesting information.
You can request details of Personal Information compiled about you by contacting the Merchant at email@example.com
(b) Correcting such information.
You may correct such information by informing the Merchant at firstname.lastname@example.org of the corrections that need to be made.
(c) Opt-Out Provisions.
As discussed above in Paragraph 1(a)(i), you may request that the Merchant not contact you with goods, services, opportunities or information that may interest you by contacting us at email@example.com or, as discussed in Paragraph 1(a)(iii), you may request that the Merchant not disclose your Personal Information to any third party for their marketing, research or commercial use by contacting us at firstname.lastname@example.org. In addition, you may ask us to delete your Personal Information from our database of Personal Information of users of the Site by contacting us at email@example.com.
3. Links to Other Sites
The Site may provide links to other Web sites. Please be aware that once you leave the Site and enter another Web site, you may be subject to different privacy practices and policies over which the Merchant has no control and for which the Merchant is not responsible. Please use prudence in utilizing such links and in disclosing any personal information on those sites.
4. Interactive Portions of the Site
Please be aware that when you provide information on comments, reviews, bulletin boards, chat rooms and similar interactive portions of this Site, you are making such information available to others. Please use prudence and good sense when participating in such interactive portions of the Site. To the extent others post their information in such interactive settings, you agree to use such information only to the extend and for the purpose permitted by such person.
6. Return and Refund Policy (Store MVM)
You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your bank account. You will receive the credit within 30 days, depending on your bank issuers’s policies.
7. Terms & Condition for Donation
The option for donation payment is a monthly transaction. You will be given the choice to select your preferred method of giving. By selecting recurring donation options, you authorize Muslim Volunteer Malaysia to automatically transfer your gift each month from the account you provide—the transaction will appear on your checking account or credit card statement. You can select the 1st or 15th* of each month for monthly transactions. Please note: this only applies to recurring or monthly donation.
The financial institution you identify on the donation form is authorized to debit or charge your donation to the account indicated. This authority will remain in effect until you have given Muslim Volunteer Malaysia at least 10 days notice that this authorization has been terminated. Please understand that you must give advance notice to allow reasonable time for your instructions to be executed. If ever an incorrect amount should be entered into your account, you authorize your financial institution to make the appropriate adjustment on your behalf.
*In cases when the 1st or 15th of the month falls on a weekend, the transaction will be made on the following business day.
You can increase, decrease or suspend your gift by calling +603 8074 0434 or by sending an email to firstname.lastname@example.org
Refund Policy :
If you have made an error in making your donation to Muslim Volunteer Malaysia, we will honor your request for a refund made within 5 days of your donation.
To request a refund, call +603 8074 0434. Refunds are issued using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card. If you made your donation through direct debit of your checking/savings account, check, or cash, your refund will be issued by direct debit of your checking/savings account or check and sent to you via mail.
Pertubuhan Sukarelawan Muslim Malaysia (Muslim Volunteer Malaysia Association)
Nombor pendaftaran ROS: PPM-003-14-30122014